Venue Hotel The Lily is a prominent brand in the hospitality industry, offering comfortable and affordable accommodations for its guests. Located in a convenient and accessible area, the hotel ensures that guests have easy access to nearby attractions, restaurants, bars, and other amenities. With its two-star rating, Venue Hotel The Lily prides itself on providing excellent service and hospitality to all its guests, regardless of whether they are couples, families, solo travelers, or business professionals. The hotel has garnered positive reviews from previous guests, who have commended its friendly staff, comfortable rooms, and overall pleasant experience. Venue Hotel The Lily aims to create a warm and inviting atmosphere, ensuring guests feel welcomed and well taken care of during their stay.
Amenities and More
- Free Wi-Fi
- Restaurant
- Smoke-free
Reviews
Where do I begin with this hotel. The lobby gives you a sense of hope that there is some quality and cleanliness in this hotel. Until you go to the room.
They are small in size. Your bathroom, shower and sink are an all in one. That is not really the problem, as that style is quite common in Singapore. The issue was with the cleanliness of the room and rest of hotel.
Dust everywhere, mould on door floor, stains and marks on bed sheets and window blind. When I complained to reception, they laughed, apologised and did nothing. Even when I asked for new sheets. We checked out a few days early and stayed somewhere else. It was that bad.
There are plenty of other options across Singapore. Don’t waste your time here
ROOM109 Extremely Disappointing Service at The Lily Hotel
My recent stay at The Lily Hotel was marred by exceptionally poor service and a disconcerting state of denial from the manager. Despite clear evidence, they refused to admit that their new housekeeper had accidentally discarded my handmade pillow, a precious item crafted by my mom.
Despite my insistence that neither I nor my partner took the pillow outside, and with the assurance that CCTV footage could verify this, the manager remained in denial. When I sought a refund, the manager, Wynne, astonishingly offered compensation for only one day.
The entire experience was beyond disappointing. The management's mindset in handling such a situation left me amazed and frustrated. I would caution others based on this disappointing encounter at The Lily Hotel.
Small but neat hotel room, modern design.
Very polite and friendly service desk.
A little dust on the hanger but acceptable.
Horrified that we had to kill 2 roaches in the room, followed by tiny white bugs that crawled on all our luggages. The room is tiny, the bathroom is tinier. $130 a night isnt cheap, but it was the cheapest in the area. I’m sure if i looked harder i would have found something else more value for the money.
stayed in one of the suites without a window. room smelled mouldy the moment we opened the door. noticed a lot of black mould in the ceiling air conditioner. FYI black mould can cause a variety of health issues! the air in the room was soooo humid as well, wasn’t very comfortable staying here. luckily we only stayed here for one night
cleanliness of the bedding and washroom was ok. shampoo, body wash and toothbrush were provided
The rooms could be a bit cleaner, but it was ok. The staff was all the time helpful and friendly. I think reasonable prices for Singapore price circumstances.
This may not be the top star hotel yet it provides sufficiently. Family rooms they call it suits w bathtubs and showers. Smart tv and pantry for tea. Two double beds so comfy. Ideal for a weekend getaway along koo Chiat w many eateries and cafes.
Personally for me, this hotel checked all the lists I need. Stayed there with family (2 kids minor). Service was great. The reservation greeted me every time I passes the receptionist. Room was small but clean. This is the best I could expect within this budget
Location
238 Joo Chiat Rd, Singapore 427495
Hours
-
Monday
03:00 PM - 11:00 AM
-
Tuesday
03:00 PM - 11:00 AM
-
Wednesday
03:00 PM - 11:00 AM
-
Thursday
03:00 PM - 11:00 AM
-
Friday
03:00 PM - 11:00 AM
-
Saturday
03:00 PM - 11:00 AM
-
Sunday
03:00 PM - 11:00 AM
Liked by Others
Yotelair Singapore Changi
8 reviews
Jewel Changi, 78 Airport Blvd., #04-280 Singapore Changi Airport, Singapore 819666
